1.0 OUR VIEW ON PRIVACY AND DATA PROTECTION
- We have a responsibility to only collect the data we absolutely need.
- We have a duty to ensure that the data we collect is protected to the best of our ability using methods such as encryption.
- Data collected should only be used for the express purpose that it was collected for. If the scope of use increases, consent should be obtained first.
- We will never share, sell or distribute your data.
2.0 RELEVANT LEGISLATION
Our data protection, data processing and user privacy policies are designed to comply with the following legislation:
3.0 DATA THIS WEBSITE COLLECTS AND WHY WE COLLECT IT
This website collects and transmits various data, some of which is classed as personally identifiable information (PII). A full breakdown of the data collected by this website is as follows
3.1 Analytics and visitor tracking
We use website analytics to allow us to understand how visitors use our website. We do this so that we can improve our service to offer a better experience to our visitors. For this purpose we use two third party companies:
- Google Analytics
More information can be found in section 7.
3.2 Email links
When you contact us using an email link the information you submit is sent directly to us by email to [email protected]. This data is never stored on the website itself. We do not use a contact page or contact form on this webiste, and collect no personally identifiable information.
More information on how the information sent via email is stored can be found in section 5.
4.0 LAWFUL BASIS FOR PROCESSING DATA
The legal bases for us collecting data are:
We have received clear consent from the data subject to use their data only in the ways made clear to them.
We need to process the data to fulfil a contract entered into with the data subject, such as a project or web hosting.
- Legitimate Interest
Where we need to record information for reference purposes to recall later, for example an incoming email enquiry, or notes made during a telephone call. For example, it can be useful to refer to keep a history of interactions with a client to provide historical data to aid in dealing with future enquiries.
5.0 HOW WE STORE YOUR PERSONAL INFORMATION
6.0 ABOUT OUR WEB HOSTING SERVERS
Our website is hosted on Amazon Web Services (AWS), a world leader in cloud infrastructure and security. All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.
7.0 OUR THIRD-PARTY DATA PROCESSORS
We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2. All of the USA-based companies we use to process data are EU-U.S Privacy Shield compliant.
Our third party data processors for information obtained via the website are as follows:
Our website uses a service called Mailgun to send emails programmatically. Mailgun is a premium email provider that specialise in highly reliable delivery for automated emails sent from web based software. In cases where emails sent from a website or web software are important and cannot afford to end up in spam, or bounce in any way, Mailgun is our go-to solution for ensuring those important emails are guaranteed to be delivered.
A cookie is a small text file stored by the browser, which can be read back by the browser later. Cookies are used to help a website remember information, and without them many websites would be severely impaired and unable to offer many basic functions. The cookies on our website can be divided into two types:
- Essential cookies – vital for core website functionality
These cookies are necessary for functions such as remembering if a user is logged in or not, their location, their preferred language as well as preferences such as whether cookies are allowed or not. Turning off these kinds of cookies will severely impact the usability of the website.
- Optional cookies – not vital
These cookies include those used for tracking visitor behaviour so we can establish which pages are the most popular, which pages aren’t working, what kind of device (eg. Desktop, MacBook, iPhone) our visitors use. All of this helps us to optimise our website so we are catering for the correct audience, showing relevant content and that our website works well across the most popular devices. Turning off these types of cookies will mean we can’t tell when you’ve visited our website, what you did while you were here, and some services that rely on cookies for their basic operation may not function correctly. More info on our third party cookies providers including Google can be found in section 7.
9.0 DATA BREACHES
We will report any unlawful data breach of this website or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
10.0 DATA REQUESTS
If you would like to amend, delete or request access to any data we hold on you, or to discuss anything else about how we process your data you can contact us by one of the following methods:
- Email: [email protected]